Last updated: October 27, 2026
These Terms of Use (“Terms”) govern your use of scottmcelroy.co, the client portal at portal.scottmcelroy.co, and any related pages, emails, assessments, exercises and digital products (together, the “Services”). The Services are operated by Scott McElroy Coaching LLC, a Texas limited liability company (“we,” “us” or “our”).
By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
If you are a coaching client, or a company that has purchased coaching for its people, your engagement is governed by the Coaching Agreement or Corporate Coaching Agreement you signed with us. If anything in these Terms conflicts with that agreement, the agreement controls.
Coaching is a partnership focused on your goals, performance and wellbeing. It is not psychotherapy, counseling, medical care or any other licensed health service, and nothing in the Services is medical, psychological, legal or financial advice. If you are in crisis or think you may be in danger, call or text 988 (the Suicide & Crisis Lifeline) or call 911.
Access to the client portal and sponsor dashboard is by a sign-in link sent to your email address. You are responsible for keeping access to that email account secure and for activity under your account. Please do not forward your sign-in links or share your access with anyone. If you believe someone has accessed your account without permission, contact us right away.
The reflections, assessments, goals, wins and other content you enter in the portal belong to you. You give us permission to store and use that content only to provide and improve your coaching and the Services. We keep it confidential as described in your coaching agreement and our Privacy Policy.
If your coaching is sponsored by your company, the company’s sponsors can see that you are participating (for example, that you have been invited, have started, and how many sessions you have held). They cannot see the content of your sessions, reflections, assessments or goals, unless you choose to share it with them yourself.
Fees, payment schedules and refund terms are set out in your coaching agreement or on the invoice for your purchase. Payments are processed by Stripe and agreements may be signed through DocuSign; your use of those services is also subject to their terms. We do not store full card or bank account numbers.
You agree not to:
The Services, including the website, portal, assessments (such as the Foundations Assessment and Quarterly Big Board), exercises, workshops, written materials and design, are owned by Scott McElroy Coaching LLC and protected by intellectual property laws. We grant you a personal, non-transferable license to use them for your own development while you are a client or customer. You may not reproduce them for others or use them to deliver coaching or training without our written permission.
Digital products, such as workshops and downloads, are licensed for your personal use only. Unless the product page says otherwise, digital products are non-refundable once accessed.
The Services rely on third parties such as Stripe, DocuSign, Calendly, Zoom and email providers. We are not responsible for their services, and your use of them is subject to their own terms and privacy policies.
We work hard to keep the Services accurate, secure and available, but they are provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law. Coaching outcomes depend on many factors, including your own effort, and we do not guarantee any particular result.
To the fullest extent permitted by law, Scott McElroy Coaching LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us in the twelve months before the claim arose.
You may stop using the Services at any time. We may suspend or end access to the Services if you breach these Terms or if your engagement ends, as described in your coaching agreement. Sections that by their nature should continue (including 4, 7, 10, 11 and 13) survive.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Travis County, Texas, unless your coaching agreement provides otherwise.
We may update these Terms from time to time. When we do, we will change the “Last updated” date above, and for significant changes we will let active clients know by email. Continuing to use the Services after an update means you accept the updated Terms.
Scott McElroy Coaching LLC
1401 Lavaca Street, Unit #388
Austin, TX 78701
scott.mc@scottmcelroy.co · (936) 676-8812